What this training covers.
This online program combines scene safety, personal protection, basic assessment principles, and mental-health emergency awareness in one structured course. Learners work through practical response concepts, signs and symptoms, supportive communication, debriefing, and additional learning resources.
The training is designed for security personnel and other professionals who may be among the first people present when someone needs immediate support. It is educational training and does not replace licensed medical or mental-health care.
The training is designed for security personnel and other professionals who may be among the first people present when someone needs immediate support. It is educational training and does not replace licensed medical or mental-health care.
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What you will learn
Approach an emergency scene with a safety-first mindset
Use a simple initial assessment framework
Recognize common indicators of a mental-health emergency
Communicate supportively while arranging appropriate help
Use post-incident debriefing and resource pathways responsibly
Use a simple initial assessment framework
Recognize common indicators of a mental-health emergency
Communicate supportively while arranging appropriate help
Use post-incident debriefing and resource pathways responsibly
CURRICULUM
Inside the course.
Open a module to preview the learning journey before enrolling.
13 lessons1 assessments3 modules
01Global First Aid and Mental Health TrainingStructured professional training module+
Scene Safety
Personal Protection
Assessment
Class Assessment
02Mental Health EmergenciesStructured professional training module+
What Can Cause Mental Health Emergencies
Signs and Symptoms of Mental Health Emergencies
How Can We Help
Additional Resources
Debrief
First Aid and Mental Health Flow Chart
Class Assessment
Research Sources
03Video ResourcesStructured professional training module+
Psych Hub
First Response Training International
LEARNER REVIEWS
What learners say.
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★★★★★
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Requirements
Internet access and a modern browser are recommended.
Complete all required lessons and the final assessment to earn a certificate.
Complete all required lessons and the final assessment to earn a certificate.